ISO 9001: Quality Management

ISO 9001 is one of the most widely used management tools in the world. The requirements of this standard are based upon eight management principles:

  • Customer Focus
  • Leadership
  • Involvement of People
  • Process Approach
  • System Approach to Management
  • Continual Improvement
  • Factual Approach to Decision Making
  • Mutually Beneficial Supplier Relationship

Certified organizations must demonstrate a Business Management System capable of providing a product and/or service that meets customer and regulatory mandates.

ISO 14001: Environmental Management

ISO 14001 is a framework for an Environmental Management System that companies can follow and become certified. This is a voluntary standard that helps to reduce waste, conform to applicable laws and regulations, and improve company image. The standard is based around the framework of Plan-Do-Check-Act:

  • PlanObjectives and processes required are established.
  • DoProcesses are implemented.
  • CheckProcesses are measured and monitored, and results are reported.
  • ActAction is taken to continually improve performance of the Environmental Management System based on results.

DNP is committed to highly effective and efficient operations through ISO-certified management system standards. See our certifications for ISO 9001 Quality Management and ISO 14001 Environmental Management.