Recently, we had a customer who makes safety harness equipment having issues with safety tags losing their marking after time in the field. Due to the dangerous settings this equipment is used in, the harnesses are essentially unusable in the field without the proper safety information being legible. The customer was using a synthetic material to create the labels with a wax/resin combo ribbon. After calling DNP for suggestions, they recommended trying an R300 full resin ribbon. We were able to take a ribbon from stock to their manufacturing facility for testing and solved the problem. Thanks to DNP, we were able to help our customer keep their customer, and there is no way to put on number on that kind of value.